Last updated: June 29, 2025
Thank you for shopping with Tolame. These Billing Terms & Conditions explain how payments are processed, what methods we accept, and your responsibilities as a customer. By placing an order on https://tolame.com, you acknowledge and agree to these terms.
1. Accepted Payment Methods
We currently accept the following forms of payment:
- Visa, Mastercard, American Express, Discover, Diners Club, JCB
- Paypal
By using any of the above payment methods, you confirm that:
- You are authorized to use the selected payment method.
- The payment details provided are true, accurate, and complete.
We do not store full credit card information. All transactions are securely processed through our trusted third-party payment processor.
2. Billing Process
- Your payment will be charged immediately upon checkout.
- You will receive a confirmation email containing your order details and payment receipt.
- If we are unable to process your payment (e.g., due to invalid card details or insufficient funds), we will notify you via the contact information you provided at checkout.
- In cases where payment cannot be successfully completed, Tolame reserves the right to cancel the order without further obligation.
3. Pricing and Currency
- All prices displayed on our website are in U.S. Dollars (USD).
- Prices are subject to change without prior notice, but confirmed orders will be honored at the rate at which they were placed.
- The total amount charged includes product price, applicable taxes (if any), and a flat shipping fee of $5.75 per order.
4. Fraud Protection
To prevent unauthorized transactions and protect our customers, Tolame reserves the right to:
- Request additional verification or identification before processing large or suspicious transactions.
- Cancel orders that are flagged as high-risk or suspicious.
5. Changes to Billing Terms
Tolame may revise these billing terms from time to time to comply with changes in regulations or to improve service. Any changes will become effective immediately upon being posted on this page.
We encourage customers to review this page periodically to stay informed about any updates.
6. Refunds and Returns
For details on how refunds are handled, please refer to our Return & Refund Policy. We process eligible refunds to the original payment method within a reasonable timeframe after approval.
7. Contact Information
If you have any questions about billing, payments, or need assistance with your order, please contact us:
Email: support@tolame.com